Family Walking by Castle
  • On Feb 4, 2023
    Matthew from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    we have renewed our passed that expire on the 9th, right now the reservation system wont show us passed our expiration date. we want to make reservations for feb 23&24

    Hi there, Matthew!

    We experienced a similar challenge when we renewed our Disneyland Resort Magic Key passes a while ago. What I found was that a Magic Key renewal will create a separate pass that is linked to the Disneyland Resort account to which the original pass is primarily linked. You can see which passes are linked to an account from the “Membership & Passes” page. You can also find that screen from “My Profile” under the ☰ feature menu of the Disneyland mobile app.

    In the case of my family, all of our passes happen to be primarily linked to my account. We also have a secondary linkage of our passes to my wife’s account so that she can use the mobile app to access the parks and Lightning Lane queues using her mobile device. But since the primary linkage of our passes is with my account, the as-yet unused Magic Key pass renewals only showed up with my account. Since a theme park reservation must be associated with a valid theme park ticket or pass for the date of the reservation, only the new Magic Key renewal passes will be valid for making reservations for dates that occur after the currently valid passes expire. When you make your new theme park reservations for dates after your current passes expire, make sure that you are logged in using the same account that was used for the original purchase and linkage of your Magic Key passes.

    That is how things worked out for our family. If you don’t see the renewal passes linked to any of the accounts used by your party, you may need to reach out to a Cast Member with the Magic Key Holders phone line. If Experiment 626 has caused some trouble with things, hopefully, the Cast Member can help sort things out. Just in case, I recommend having your renewal confirmation email handy when you call. The email will have been sent to the account used to make the renewal purchase by the Disneyland Reservations email address dlr.guest.mail@disneyonline.com with the subject of “Disneyland Confirmation” along with your purchase confirmation number. If you don’t see the email, be sure to look in your spam or junk mail folder.

    I’m sure you are as excited as I am to experience all the new magic happening this year at the Disneyland Resort. Of course, there is the Disney100 Celebration that just kicked off. But don’t forget to Celebrate Soulfully during the month of February. You’ll find exhibits, entertainment, and food to enjoy for a limited time. And I know you said you plan on visiting the Disneyland Resort on the 23rd and 24th of February. But you might also consider booking a park reservation for Disney California Adventure Park before the Lunar New Year celebration ends on February 15, 2023.

    Have a magical time, Matthew!

    ~Tony
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Meet the Panelist: Tony, Utah

Coming to you from the Beehive State, I’m a Disney-loving dad and husband, buzzing with excitement to share advice and tips for making your Disneyland Resort vacation as magical as possible! I’m excited to help you discover the storytelling magic of the “Happiest Place on Earth!” Learn More About Tony

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