Mickey Celebrates D100; castle; fireworks; night
  • On Aug 30, 2024
    Cecilia from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I renewed my pass and my magic key is not showing up on the app or link to make reservations. What do I do?

    Hello, Cecilia! 

    Welcome to planDisney. I’m glad to hear you decided to renew your Magic Key, and I hope you’re excited to embark on another year of pixie-dusted theme park visits at the Disneyland Resort

    If for some reason your Magic Key is no longer linked to your MyDisney account, you can try to link it via the Disneyland mobile app so you’ll be able to make theme park reservations. After launching the app, tap the three stacked lines near the bottom right of the screen, and then select the “My Tickets & Passes” section. Tap the “+” symbol in the upper right corner and use the “Link Tickets & Passes” button to add your pass. Lastly, either scan your barcode with your smartphone’s camera or manually type in the pass ID number. If you’re unable to link your pass or it is still not visible in your app after following these steps, please call the Magic Key holder helpline at (714) 781-7277 to receive assistance from a Cast Member. 

    I hope this helps, Cecilia, and that your next visit to the theme parks is just around the corner! Please don’t hesitate to write back if you have more questions as you plan. 

    Wishing you magic,
    Courtney
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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