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  • On Nov 17, 2022
    Nancy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I renewed my pass to a different tier yesterday by accident because I thought it was the extra pass I was trying to purchase. Can I change it back to my tier I had before and pay the difference?

    Hi there, Nancy! We are so happy you stopped by planDisney again with your question! We just love helping fellow Guests add some extra magic to their Disneyland Resort experiences. 

    As the Magic Key program enters its second year, we are all unlocking this new path to magic together, so you came to the right place! I am in my renewal window as well on my Enchant Key! I just took a look through the Magic Key terms and conditions and can confirm that Magic Keys are nonrefundable and nontransferable. That said, I understand that your situation is a bit more nuanced, so my best advice would be to call the Magic Key Guest Services team directly to review any options that may be open to you. At the moment, new sales on Magic Keys are paused, but Guests renewing do have the option to upgrade or downgrade their current keys. The availability of keys in either situation is subject to change, so I recommend making that call sooner rather than later.

    I'll send a little wish upon a star that your Magic Key is squared away very soon, and you'll be in line for Big Thunder Mountain Railroad with a churro in hand before you know it! If you haven't already, I recommend following along with the @DISNEYLANDMAGICKEY Instagram account. This is usually where I hear first about special pixie-dusted perks for us key holders like giveaways and photo opportunities! Between visits, I also love to check out the Magic Key Portal in the Disneyland app which shares exclusive content and has all the updated information on limited-time merchandise and giveaways! It's the best way to make the most of the magic! 

    Nancy, I sure hope this helped point you to the second star to the right ... I mean, in the right direction! If you have any more questions, you know where to find us here at planDisney!

    Magic awaits!
    Tara
thumbnail image for Tara

Meet the Panelist: Tara, Pennsylvania

Hello from Philly! Disney Parks have been my heart and soul since my 3-year old feet first hit Main Street, U.S.A. Nothing compares to the burst of pure joy, nostalgia and magic that I feel EVERY time I enter the gates! I love planning Disney vacations and have been known to convert a non-believer or two in one magical afternoon. Whether it's park days with friends, multi-generational trips, toddling around with kids or flying solo, I'm ready to help you personalize the magic at the Happiest Place On Earth! Learn More About Tara

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