Avengers Campus featuring Captain America
  • On Sep 30, 2022
    Joy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I renewed mine and my husband's passes, but he and my son have the same name. When I renewed them, it didn't show the pass numbers. How do I know I did the right one?

    Hi there, Joy! Welcome to planDisney!

    Oh boy! Seeing all of these Magic Key Holders has really tempted me to jump on board! I'm keeping my ears crossed that new Magic Key Passes become available real soon!

    Joy, this is a bit of a tricky question. There are a few ways we may be able to crack the case! First of all, if you have the original receipt or confirmation email from your purchase of the Magic Key Passes, you may be able to decipher which name was which. If you happened to add a "Jr." or some other suffix to your son's name during the sale, you'd likely find it here.

    Secondly, if your husband and son operate their own My Disneyland Accounts, you can have them check the "Tickets and Passes" section of their Disneyland Mobile App to see if they have just one pass listed. If they do just see their own Magic Key Pass, they will also be able to see the corresponding ID number and you can compare that to the pass you just renewed.

    Finally, and perhaps most efficiently, you can reach out to a Cast Member at the Magic Key Holders Line to help you dig deeper into your passes. They'll be able to help you determine which passes were renewed and which were not and ensure that you completed the renewal process the way you meant to. If there are any issues, they'll be there for troubleshooting help, too. It's kind of just a "one-stop shop" for all things Magic Key!

    Again, Joy, I am so sorry you're having some confusion on the topic! But, since two of you are still Magic Key Holders, be sure to give the Disneyland Magic Key Instagram Page a follow. I find that this account provides the most up-to-date and accurate information regarding the Magic Key Program, from discounts to exclusive member offerings and more!

    Have a magical day,

    Ashley
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Meet the Panelist: Ashley, New Jersey

Hey friends! I'm Ashley, a Disney-loving mom ready to help you plan your next adventure! I am married to my college sweetheart and we have two young, energetic kids who have inherited our love of Disney! As Annual Passholders and Disney Vacation Club Members, we spend our time at Walt Disney World Resort in all different ways, from packed park days to relaxing by the pool, our family has developed a love for all Disney has to offer. I'm excited to share the magic with all of you! Learn More About Ashley

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