Mom with Alice
  • On Mar 23, 2023
    Kim from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I renewed my Magic Key and I am unable to make reservations 90 days out. The Calendar is completely blocked

    Hi there, Kim! Thank you so much for bringing your question to us, here at planDisney!

    Congratulations on your Disneyland Resort Magic Key renewal! Doesn't it feel great to know you have a whole year of magic awaiting you in the Happiest Place on Earth? Although, I can imagine it might be frustrating to experience something preventing you from being able to actually use your Magic Key! 

    So, let's see if we can unlock a few steps and get you on your way to enjoying all the special benefits of being a Magic Key holder. First, you may want to review any existing theme park reservations that you have made associated with your Magic Key by selecting "My Plans" on the Disneyland website or official mobile app. Depending on the Magic Key pass type, you may already be at the limit of reservations that may be held at a time during the booking window. If you have maxed out the number of park reservations, you won't be able to make another park reservation until one of your currently held reservations is used, expires, or is canceled. For example, the current policy is that Imagine Key holders may make up to 2 park reservations at a time, while Enchant Key holders may hold 4 reservations, and both Believe and Inspire Key holders may have 6 park reservations at any one time.

    Another idea I had to help you troubleshoot is to ensure that your intended reservation date is not blocked out for your specific Magic Key pass. As you most likely know, admission using your Magic Key is subject to blockout dates and reservation availability so I always like to recommend that Guests keep their eye on the Magic Key Calendar. During very popular seasons, weekends, or holidays, it isn't uncommon to see days where reservations are completely unavailable for a given Magic Key pass type. However, Guests will frequently change their plans, so if you have your heart set on a particular day, don't give up hope! Check back regularly to see if reservations become available on your selected date. 

    Finally, I recommend that you call the Magic Key holder line and speak to a Cast Member to see if there is anything unusual happening with your account. I have found them to be very helpful and informative when I call, so please don't hesitate to reach out! They can also go over any terms & conditions of your Magic Key pass if you have questions.

    I hope this helps give you a start in the right direction, Kim! For some fun content, news, and announcements exclusive to Magic Key holders, you may want to check out @DisneylandMagicKey on Instagram, if you aren't already following along. If we can offer any other advice or recommendations before your next Disneyland Resort visit, please stop by planDisney again!

    Wishing you Wondrous Journeys,

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Meet the Panelist: Tishra, Washington

From my casita to yours, welcome to planDisney! I'm Tishra, a Spanish-speaking Colombian American living in the Pacific Northwest. I'm a college professor, a happy wife, and a mom to two little girls who hold magic in their hearts as much as their parents do! Our family believes in celebrating every milestone, from life's biggest moments to all the details in between. If you want to commemorate something special with a Disneyland Resort vacation, I'm here to help you out in English or Spanish. Learn More About Tishra

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