mom at computer planning
  • On Oct 18, 2018
    Gwen from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    how do I remove people from my friends and family?? I tried the edit and it will not allow me to delete them

    Welcome to the Disney Parks Moms Panel, Gwen! 

    I apologize you are having difficulty with your My Disney Experience Family & Friends list. I logged in on my personal My Disney Experience mobile app on my mobile device and was able to remove a friend to test this for you. Here are some simple steps to try.

    On mobile, once you logged in, choose the three horizontal lines on the bottom right of the main screen. There, choose My Profile. The next screen will have two tabs towards the top; My Profile, and Family & Friends List. Select the latter, choose the guest you are trying to remove, then a screen with some options, including Remove from My List, will appear. When you click on Remove from my list, it should remove that guest. 

    From a desktop, likewise, log into your My Disney Experience account, choose your Family & Friends list, and on the right of each guest, there is an option that says Update. Once there, on the right side of the screen, you’ll see a Remove from list option. Select that, then refresh the page to see if it worked. 

    If you tried both these methods and are still having issues, please do reach out to Disney’s Internet Help Desk by calling 407-939-7765 where a friendly cast member can assist you further.

    I hope this information was helpful! If you have any additional questions or would like planning tips, be sure to stop by and see us again. 

    Wishing you a magical day,

    Emille ºoº
thumbnail image for Emille

Meet the Panelist: Emille, Florida

Hi! My name is Emille. I’m a mom of two and wife to a wonderful fellow Disney nerd! As a current Florida resident and Annual Passholder, I love being able to visit the Walt Disney World Resort frequently. When I’m not at the Parks, you can find me leading worship at my local church or traveling with a prison ministry I sing and speak for. I look forward to answering your questions and sharing some of my favorite tips to help you plan your next magical Walt Disney World vacation! Learn More About Emille

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