Family Walking at Park
  • On Sep 13, 2021
    Britney from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How to remove passes from my account? Option is not given on my account

    Hi ya, Britney!

    I’ll be more than happy to help you with this! I tend to visit the parks with different friends and family members. I’m also super organized so seeing everyone's tickets on my account, when we aren’t traveling together, can be a little overwhelming for me. My middle sister, on the other hand, loves seeing what everyone is up to so she refuses to delete anyone.

    To remove someone else’s ticket you will want to navigate over to the “Ticket & Passes” section of the mobile app. Then go ahead and scroll to the ticket you wish to remove and select “Remove This Ticket”. If this option is not visible to you, I recommend contacting Guest Information. A Cast Member there will be all EARs and ready to assist you with removing the additional tickets from your account.

    Thanks again for visiting us and please let us know if there’s anything else we can help with.

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Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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