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  • On Feb 5, 2022
    Nicole from MN Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Is there a way to remove my debit card on file to not have it charged the initial $100 seeing as we are not using it, and still do the online check in?

    Hi Nicole,

    Welcome back to planDisney and thank you for your question!

    Nicole, this is an easy fix! What you want to do is sign into your My Disney Experience mobile app and from the home screen select the three horizontal lines in the lower right-hand corner. On the next screen, scroll all the way down to “Payment Method” and under the “Payment Method” you should see your current card on file. If you hit the “x” in that card’s box, you’ll be able to delete it. Once deleted, I suggest you add a card that you’d like to use for mobile ordering and most of your Walt Disney World Resort purchases. I usually use one form of payment for my trips, that way I know what’s being used at all times.

    Even when you do online check-in for your Disney Resorts Collection hotel, My Disney Experience will most likely ask for a card to have on file. That card is usually your primary payment method within the app, so if you do it now, you’re saving yourself a step! If for any reason you need help with this process after you do mobile check-in, when you get to your Disney Resorts Collection hotel, you can go to the front desk and they will double check everything for you!

    I hope this “Bit By Bryanna” is helpful as you prepare to visit the World’s Most Magical Celebration later this year. If you have any other planning or vacation questions, please feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

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Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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