Mickey and Minnie Statues in Front of Fireworks
  • On Jul 12, 2022
    Wendy from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I reload my Magic Passes to my Apple Wallet on my new iphone from my old iphone. They didn’t appear in the icloud backup to my wallet.

    Hi, there!

     Welcome to planDisney, Wendy. It sounds like you're planning a Walt Disney World Resort vacation! You've come to the right place. We'd love to help you plan a magical visit!

     I'm glad to hear you already know about Disney MagicMobile Service. This digital pass is magic at your fingertips! With Disney MagicMobile Service, you can enter the theme parks, charge purchases to your Disney Resort hotel folio, link Disney PhotoPass photos to your My Disney Experience account, and even gain access to virtual queue attractions. 

     I recently got a new iPhone too (yay for us!) and while my Disney MagicMobile Passes did transfer to my Apple Wallet, I just deleted them quickly so I could give you step-by-step directions on how to get yours reloaded. Start by opening the My Disney Experience mobile app. Tap on the three little horizontal lines in the bottom right corner and then tap on the Disney MagicMobile box. Scroll down and tap on "Set Up Your Pass." If you already had Disney MagicMobile Passes created on your My Disney Experience account, you should see your pass there. You should also see the other members of your travel party listed under "Create Passes for Others?" If you had previously created passes for those Guests, just tap to check the boxes listed to their names and their passes will appear on your screen. Once you have all the passes selected, tap on the "Add to Apple Wallet" button. Then, follow the prompt from Apple Wallet to load those Disney MagicMobile Passes. You will be able to add Express Pass to one of the Disney MagicMobile Passes in your Apple Wallet, which just means that for that one pass, it will work automatically without using Face ID or your passcode. It can even be accessed if your phone needs recharged! Isn't that cool?

     Are you planning on purchasing Disney Genie+ service? My family and I just used it for the first time last month, and we quickly became big fans! One of the things my kids liked the most about Disney Genie+ service is that includes exclusive Disney PhotoPass Lenses. They had the best time taking Disney-themed selfies!

     I hope this was helpful, Wendy. Please visit us again soon with any new questions you may have!

    Ashley
thumbnail image for Ashley

Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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