Sleeping Beauty Castle
  • On Apr 9, 2021
    Karen from CA Asked

    Will I be reimbursed for the cost of the MaxPass I purchased with my 2020 Military Salute 4 Day Park Hopper with Disney MaxPass tickets if the FastPass system is not available when visiting the parks? If so, how do I go about being reimbursed?

    Hi, Karen!

    Thank you for visiting planDisney with your question. It sounds like you’re eager to visit the Happiest Place on Earth when the theme parks reopen, and you’re certainly not alone! My family and I can’t wait to get back to the magic this spring.

    As you may have heard, many theme park ticket expiration dates have been extended, so it’s likely the extension applies to the military tickets you purchased previously. If you link the tickets to your Disney account, you should be able to see the updated expiration date, if applicable. I'm sorry, but Disney FASTPASS and MaxPass services have been suspended for now and are not available for purchase or use. If you choose to use tickets with the Disney MaxPass option already added to enter the theme parks while these services are paused, the option will be forfeited since the Disney MaxPass feature is nonrefundable and nontransferable. If you’d like to save those tickets for a time when Disney MaxPass services may be available again in the future, you are welcome to buy new theme park tickets now since ticket sales and theme park reservations for select dates are open to all California residents at this time.

    I hope this helps you plan, Karen, and that you’ll be on your way to planning a pixie-dusted visit to the Disneyland Resort very soon!

    Wishing you magic,
    Courtney
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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