Resort Fitness Center; man; woman smiling and running
  • On Jan 13, 2024
    John from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I am registered to run the Disneyland half marathon. Unfortunately we experienced not one, but three flight delays and I will miss packet pick up. Is there anyway to pick up my packet the morning of?

    Hi there, John!

    Welcome to planDisney! I ran just as fast as I could, but I didn't make it in time to catch this question before the official race. I'm so sorry about that!

    I'm sure you were aware that the runDisney Digital Expo and Event Guide that was emailed to Disneyland Half Marathon participants a few weeks before the race instructed athletes to pick up their bibs at least one day prior to their race. I am so sorry that your travel plans threw such a huge plot twist into your trip! My best advice for the fastest runDisney support in the future is always to call the phone number at the bottom of the runDisney contact page. Another option would be to call Guest Information for the Disneyland Resort to see if they could connect you to a runDisney official at the expo since they were hosting that event.

    I hope your travel adventure had a happy ending! I was also running the half marathon over the weekend (my first runDisney race in person) and I felt so lucky to be there as I raced through the theme parks and the city. If you need another chance to go the distance at the Disneyland Resort there is a new runDisney Halloween Half Marathon Weekend coming this September! We don't have too many details yet, but I'm very excited to see more opportunities to run those magical miles coming to California.

    John, I'm crossing my fingers that you found some pixie dust and made it to the race in time! Feel free to visit us again if you have questions about planning your next Disneyland Resort visit!

    Keep moving forward!

    Amanda  
thumbnail image for Amanda

Meet the Panelist: Amanda, Utah

Hi! I'm Amanda—a pixie-sized wife, mom, engineer, content strategist, and Disneyland Resort specialist! I fell in love with science as a kid at Disneyland Park, learning about physics while I waited to ride Space Mountain. I love how Disney combines art, words, science, and music to create incredible experiences. Solving challenging problems is one of my favorite things, I'm so excited to help you design the perfect strategy for a magical day! Learn More About Amanda

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.