disabled girl with family and Cinderella
  • On Aug 30, 2022
    Christian from Shropshire Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I have registered for DAS & selected attractions for each theme park day which are visible in the App. When I had the live chat, I was shown a "DAS" menu tab in the App. I cannot see this tab, does it only appear once in the park? Thanks

    Welcome to planDisney, Christian!  Your Walt Disney World Resort vacation begins so soon!  It is such a wonderful time of year to visit.  The 50th Anniversary Celebration is still in full swing and the EPCOT International Food & Wine Festival is going on.  Fall has arrived at Magic Kingdom Park, with seasonal decor, ghoulish goodies, and Mickey's Not-So-Scary Halloween Party.

    Thank you for bringing us your question about Disability Access Service (DAS).  You are correct that the DAS self-selection tool will only become active after you have entered a theme park for the first time.  You will find it by selecting the menu button in the lower right corner of the home screen of the My Disney Experience mobile app.  You can schedule a DAS return time via this tile, or you can select an attraction from the Tip Board and choose the DAS icon from the attraction screen.  If you don't see the DAS tile once you have entered a park, try refreshing the app.  If that doesn't do the trick, stop by Guest Relations or the Guest Experience Team (blue umbrellas) in the parks for assistance.

    Christian, I am wishing you a wonderful holiday!  If we can help you with anything else, please stop by planDisney again anytime.

    Anne Marie
thumbnail image for Anne Marie

Meet the Panelist: Anne Marie, Illinois

Hi everyone!  I'm Anne Marie from Illinois.  I love escaping our long Midwest winters with some fun in the sun at beautiful Walt Disney World Resort!  It seems our family of six is always on the go, and that is one reason why our Disney vacation memories are so special.  We get the opportunity to have fun while spending precious time together.  I enjoy helping family and friends plan their Disney vacations, and I'd love to help you plan yours too! Learn More About Anne Marie

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.