• On May 29, 2021
    Zoe from TX Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I got refunded for my Disney trip whenever Disney shut down at the beginning of the pandemic but I was not refunded for my airfare that I booked through Disney and I would like to replan my Disney trip and use said airfare but I don't know how

    Hi, Zoe. Anytime a Disney vacation is coming up there is something great to celebrate, right? I’m so happy to hear that you will be visiting soon.

    It sounds like you need to reach out to the Disney Resort Hotel Reservations Line. Though many vacation package changes can be made online via your My Disney Experience account, the unique circumstances of some situations require help; yours sounds like one of those. 

    I do want to point out that your fall visit falls within the dates for the Epcot International Food and Wine Festival. Have you considered visiting? Even for Guests who don’t appreciate wine, this is a spectacular (and tasty!) event that should be checked out.

    I’m wishing you a quick resolution and a wonderful trip!
thumbnail image for Darcie

Meet the Panelist: Darcie, Alabama

Given your inclination to plan a magical trip, I can already tell we have a lot in common. I'm Darcie, and my friends would be the first to tell you that Disney trip planning (especially dining!) is my love language. Of course, the vacations my family enjoys today look much different than they did when our kids were little, but while some of our favorite activities have evolved, Disney destinations still top our travel wish lists. Let's work together to plan a downright dreamy vacation for your family! Learn More About Darcie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.