Hello Luis Enrique, and welcome to planDisney!
I am so sorry to hear that you will not be able to make your original travel dates to
Walt Disney World Resort! Do not worry; I am sure another vacation will be planned once your schedule allows it.
Unfortunately,
theme park tickets at Walt Disney World Resort are nontransferable and nonrefundable. However, in some cases, there may be an option to use the unexpired tickets for a future vacation. While that is probably not the news you were expecting, the fact that the value of the theme park tickets is still valid can help with budgeting for a vacation you may take down the road.
Depending on the new dates of your visit, there may be an additional fee associated with tickets. For any questions about your theme park tickets, please call (407) 939-1289, and a cast member will be able to answer any questions you may have.
We will be here if you have additional questions or need further assistance. Just let us know how we can help.
Have a magical day!
Raquel