Dad and Daughter in front of Cinderella Castle
  • On Nov 5, 2021
    Jose from MO Asked

    How do I get a refund on my tickets

    Hi Jose,

    Welcome to planDisney!

    It sounds like plans have changed and you may not be able to use those theme park tickets. Unfortunately, theme park tickets are nonrefundable. Review the ticket guidelines to see what options you may have. If your tickets are unused, you may be able to apply the value of those tickets to the purchase of new tickets.

    If you have other reservations, like resort hotel or advanced dining reservations, be sure to also cancel those reservations before incurring any penalties. I remember canceling a resort hotel once before and I completely forgot to cancel one of our dining reservations. When a fee showed up on my credit card, I called in and discovered that we had been charged a no-show fee. Thankfully, a lovely Cast Member waived the fee for me that one time.

    If there is still a possibility that you can make those dates work, hang onto your tickets. If you plan to search for additional dates, remember that the weekend is almost upon us. Check the Special Offers to see if any discounts are applicable to this visit.

    Jose, I hope you are able to use those tickets at a later date!

    Magic and memories,
    Donyell
thumbnail image for Donyell

Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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