• On Dec 9, 2021
    Masashi from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to refund my ticket since I can no longer go. How do I do it?

    Hey There, Hi There, Ho There, Masashi!

    Welcome to planDisney! Thank you so much for stopping by, and please know we consider it such an honor and privilege to answer your question and serve on your PLANNING TEAM!

    I am so sorry you are no longer able to visit the Disneyland Resort during your scheduled timeframe. Please know that Mickey Mouse and his pals totally understand when plans change. However, they wanted me to tell you they can't WAIT to see you REAL SOON!

    I do want to inform you that Disneyland Theme Park Tickets are nonrefundable. While I know this was not the news you wanted to hear, please know you can always cancel your existing Disneyland Theme Park Reservation and make new reservations when your schedule allows you to visit the HAPPIEST PLACE ON EARTH. If you are not able to visit before your tickets expire, I do want you to know that you can apply the price you paid for your tickets to purchase new tickets when you are able to visit again. 

    Exciting announcements are being made all of the time at the Disneyland Resort, and we don't want you to miss a thing. That is why I highly recommend you follow Disneyland on all of its social media channels, and be sure to subscribe to The Disney Parks Blog for the most up-to-date Disney information. 

    If you have other questions, please do not hesitate to ask! We are here to help in any way!

    Have a MAGICAL day!

thumbnail image for Wes

Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.