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  • On May 19, 2022
    Alexis from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can i get a Refund on my ticket?

    Hi Alexis!

    Welcome to planDisney! We're so glad that you found us hEAR. 

    Oh no! I'm so sorry that you're coming to us with a question that sadly means you'll miss out on seeing everyone's favorite Mouse! Firstly, I'd like to say that I hope everything is all right and that the reason behind the cancelation is something even more fun, like you need to cancel because you'll be at Disneyland Resort all week and this is just a bonus day ticket.

    I sadly don't have the proper magic mirror to see inside your My Disneyland Account to see which kind of theme park admission ticket you have, Alexis, but I might have some helpful pointers to get you to the correct Cast Members who can help. Generally tickets are non-refundable. However, I'm that person who doesn't take 'no' easily. You should reach out to the Disneyland Ticket helpline at (714) 781-4636 as they have more authority than I do.

    I see that your visit is supposed to be super soon. If you're unable to call the ticket helpline in time, you might be able to hold on to your ticket and use it again later. If you've yet to use your ticket, as in it's either a 1-day ticket or it's a multi-day ticket where none of the days have been redeemed yet, you should have a pretty long expiration date, usually a yEAR from the date of purchase. All you'll need to do is make sure that you cancel your existing Park Pass Reservation, and then when you're ready to visit Mickey's house again in the future you can select your dates just like you did the first time. Or, if you don't know when you'll be able to stop by to say hi, you can still keep your ticket for future use; while the date may expire, the funds that you applied towards the purchase of the pass did not, and can be applied to purchasing a ticket of the same or higher value in the future.

    Again I wish that you were writing to us with a happier question, but I hope that this answer helped. Be sure to check out the official planDisney Instagram Account for all kinds of cool tips and tricks for when you're ready to visit again. And if you have any more Disneyland Resort planning questions, We're All Ears!

    ~Kristen N.
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I'm a mom to the best ride buddy and a military spouse who loves keeping up with the latest Disney Parks news. Trips to Disneyland and Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

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