Dad and Child
  • On Jul 24, 2021
    Abigail from FL Asked

    Can I get a refund if I purchased my memory maker one day on the wrong day ??

    Hi Abigail! Welcome to planDisney.

    I visited Walt Disney World Resort earlier this summer, and my family got so many great photos. We worked on our roar in front of the Tree of Life at Disney's Animal Kingdom Theme Park, made pirate hooks with our fingers on Pirates of the Caribbean, and had so much fun with Magic Shots - I really can't pick a favorite photo from our vacation! I always purchase Memory Maker so we can download and enjoy them all.

    I've got great news for you! I just spoke with a Cast Member, who shared that Memory Maker One-Day is not date-specific. You will be able to save your Memory Maker One-Day until the day you want to use it. All you need to do is select a photo from that day and click on "Activate Memory Maker." Then: bibbidi bobbidi boo! All your photos from that day will be available for download.

    If a refund works better for you, you'll need to call the Ticket Services team at (407) 566-4985 and select option 4. A friendly Cast Member will be happy to share your options and assist you with this question. A refund is not guaranteed, but it's worth calling to see what they may be able to do.

    Thanks for stopping by planDisney, Abigail! Please come back and see us again if you have any further questions.

    Keep Disney dreaming,
    Robyn
thumbnail image for Robyn

Meet the Panelist: Robyn, Virginia

Hi there! I'm Robyn, and I am so excited to share my love of all things Disney with you! My proud military family loves going on Disney adventures that include enchanting moments, laughter and happy tears, and all the pineapple and Mickey-shaped snacks we can find. It's my pleasure to help you plan the most magical and unforgettable vacation in the Disney Parks. Learn More About Robyn

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