Boy in father's arms
  • On Oct 2, 2022
    Robin from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can I get a refund on my park tickets if I get sick?

    Hi Robin, welcome to planDisney!

    I completely understand the concern for health and safety! I do want to mention that the Disneyland Resort has been continuously monitoring the health and safety conditions throughout the resort, and have been adapting guidelines as necessary. For the latest news on what you can expect, please take a look at this website!

    But back to your question, unfortunately, theme park tickets are nonrefundable and nontransferable, but the good news is that they are valid until their stated expiration date! So if you do happen to get sick, hopefully, you can find another date in the future that will work for you!

    But worst case, if your tickets happen to expire, you still have options! Per Disney's eTicket Terms & Conditions, any wholly unused, expired Disneyland Resort theme park tickets (except for special event tickets or tickets purchased from a third party), can be applied towards the purchase of a new theme park ticket in equal or greater value to what was paid for the original ticket. To find the expiration date of your tickets, the easiest way is to load up your Disneyland Mobile App, click the three horizontal lines in the bottom right-hand corner, and select "Tickets and Passes". You should see your tickets along with their expiration dates!

    I hope you stay healthy and safe!

    See ya real soon!
    Jin
thumbnail image for Jin

Meet the Panelist: Jin, California

Hi all! I'm Jin, a Bay Area (Northern California) native, Disney super-fan, husband and father of two. My wife and I have been going nonstop with our Disney adventures for over 10 years. We became Disney Vacation Club Members back in 2014, with our only regret being that we didn't become Members sooner! I'll do my best to utilize every bit of Disney magic in me to help you plan your next Disney adventure. "See ya real soon!" Learn More About Jin

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