Disneyland Resort Holidays
  • On May 18, 2022
    Thanvarat from Bangkok Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    "Our records don't show a reservation that matches the information entered." I couldn't link my reservation to my account, what should I do?

    Greetings, and welcome to planDisney, Thanvarat, it would be my honor to assist you today.

    Thanvarat, I apologize for the inconvenience and difficulties you are experiencing in synchronizing your Disneyland Resort vacation information to your Disney account. Without knowing the type of Disneyland Resort reservation I can assume it may possibly be a website matter and advise you to update your website browser to the recommended browsers that function optimally with the Disneyland Resort sites. You may also wish to consider linking your reservations using the Disneyland Mobile App. Otherwise, if you still encounter these difficulties, then I recommend contacting Disneyland Resort - Website Support for assistance.

    Your visit will be during a most jubilant and jolly time of year with the Festive Holidays & Christmas Celebration at Disneyland Resort in full swing, how very exciting! Please ensure you make your Disneyland Resort - Theme Park Reservations using the valid theme park tickets for all in your travel party once you have associated or linked all Disneyland Resort theme park tickets to your Disney account via the My Disneyland planning area, or by using the Disneyland Mobile App and accessing the Tickets and Passes section in My Profile.

    Tips:
    Using the Disneyland Mobile App, as soon as you enter a theme park consider adding the Disney Genie+ service to save time waiting in lines for attractions that offer the Lightning Lane entrance, plus if you purchase the Disney Genie+ service you will also enjoy unlimited digital downloads of Disney PhotoPass attraction photos including Magic Shots from your day (subject to change and availability).

    Don't miss out on the merriment of the holidays with the Buena Vista Street Holiday Tree Lighting, the Disney Festival of the Holidays, A Christmas Fantasy Parade and much more!

    Thanvarat, I hope this information is useful, we thank you for consulting planDisney and we would welcome any further planning questions to help make your visit to the Disneyland Resort memorable!

    Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

Related Video

  • thumbnail image for All Things Disneyland Resort | planDisney Podcast - Episode 2

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.