• On Feb 27, 2019
    Josephine from IN Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I recognize and thank a cast member?

    Hi, Josephine! Thank you so much for stopping by the Disney Parks Moms Panel today. The Cast Members at the Walt Disney World Resort are the real Incredibles, aren't they? I'm so happy to help you recognize these Disney superheroes!

    Walt Disney World Cast Members often go above and beyond to save the day so we Guests can enjoy our vacations. They help us with our bags at our Resort hotels, serve us wonderful food in the restaurants, give us valuable information in the Theme Parks, and even sprinkle a little unexpected pixie dust that makes us feel, well, incredible!

    To give our Cast Member heroes a great big "thank you," be sure to take note of their names and where you met them. On social media, you can hop on Twitter and send your kudos to @WDWToday, one of the official Walt Disney World Twitter accounts. Note the Cast Member's name and where you met them, and include the hashtag #CastCompliment. The team will seek out the Cast Member and reply to your tweet with a photo of that Cast Member along with a copy of your tweet. It's so fun to see them smiling at your words of encouragement!

    You can also stop by a Guest Relations location in the Theme Parks or at your Resort hotel to write down your compliment, give them a call, or drop an email to Guest.Services@DisneyWorld.com after you've returned home.

    However you decide to issue your compliment, it will go in the Cast Member's record so their leadership team  will know they've saved the day yet again!

    I'm so glad you came to us for help in recognizing the stellar job done by Cast Members, Josephine. I know they love being our vacation superheroes!

    Please come see us again if you have any more questions!

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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