• On Sep 13, 2021
    Donna from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i never recieved tickets that i need to link to passes or a band , how do i get them?

    Hi Donna,

    Thanks for stopping by to see us here at planDisney! It's great to hear you're planning a visit to the Disneyland Resort. I can imagine you're looking forward to all the magic that's awaiting you at "The Happiest Place on Earth."

    When you purchase theme park tickets online, the default delivery method for the tickets is as Disney eTickets. It can be helpful to know that the eTickets can take up to 24 hours to get delivered. 

    Hopefully by now you've received your eTickets for your theme park ticket purchase. In the event that you have not, my suggestion is to reach out to the Disneyland Resort Ticket Services team at (714) 781-4636. A Cast Member can assist you with your theme park tickets. 

    When you purchase new theme park tickets for the Disneyland Resort using the Theme Park Tickets & Reservations system, the system will prompt you to both purchase the theme park tickets and make the required theme park reservations. The system guides you through taking care of both steps -- the ticket buying step and the theme park reservation step. This set of combined steps was introduced in May, and so if you purchased your tickets since May, you should be set with your theme park tickets and your theme park reservations. You can take a look at your "My Theme Park Reservations" information as a way to check your reservations.

    Donna, I hope this information helps you make your plans to visit the Disneyland Resort. If you're looking for recommendations as you make your plans, just ask here at planDisney. The planDisney panelists are here for you and happy to help. 

    Here's wishing you lots of Disney magic in your day today!

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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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