Cinderella Castle Detail
  • On Apr 1, 2021
    Darlene from CO Asked

    We had recently visited DW Jan, March. There were wagon strollers in the parks. I have a special needs grandchild and the wagon stroller would be better than my Jogger. I am wondering if the wagons were made the exception because of a disability?

    Hi, there!

     Welcome back to planDisney, Darlene. We are so happy to see you again! We just love when you stop by.

     The stroller wagons you saw on your most recent visits may very well have been permitted as an exception. The Walt Disney World Resort rules very clearly state that stroller wagons are prohibited. That said, the Walt Disney World Resort is committed to making sure that Guests with disabilities have a comfortable, safe, and enjoyable visit! If you think your precious grandchild would be better accommodated in a stroller wagon than in your jogging stroller, I encourage you to contact Disability Services by calling (407) 560-2547 or emailing disability.services@disneyparks.com. A friendly Cast Member there will be happy to discuss your grandchild's unique needs with you! 

     I also recommend reviewing the available Services for Guests with Disabilities on the Walt Disney World Resort website. This resource has lots of helpful information! You may find that these services will help you and your grandchild have a more magical visit to the theme parks

     I hope this was helpful, Darlene. Please let us know if you have any other questions about your next Disney vacation!

    Ashley
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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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