Little girls shopping; holding hands
  • On Mar 14, 2024
    Summer from ND Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I recently visited disney and bought a beautiful ring, unfortunately i lost it in the travel home. But i cant seem to find it on the disney store site. Is there another website i can shop on for world of disney jewelry?

    Hi there Summer, and welcome to planDisney!

    When it comes to rings, I can't tell you how much time I spent perusing the selection found at various Walt Disney World Resort merchandise locations at the theme parks, Disney Resort Hotels and Disney Springs to find the perfect one to propose with and also later wear for my Disney Wedding. As someone who has also lost special pieces of jewelry over the course of my adventures, I can relate all too well to the feeling of trying to locate a replacement, and hopefully you'll find some of this information useful during your quest:

    • Contacting the Guest Support team for the Disney Store, they let me know that the product listings shown online, their availability and even their pricing do not necessarily reflect what is physically in stock throughout Walt Disney World Resort (and vice-versa). Since jewelry items may be produced by third-party vendors who partner with Disney, you may be lucky enough to find it on their own respective websites, which is what I was able to do when the ring sizes I was looking for weren't available in person.
    • If you have a photo of the item, a copy of the receipt or better yet - the individual item number (or SKU/Stock Keeping Unit), the merchandise Cast Members at locations such as World of Disney may be able to help you hunt down what you're looking for through their stock system and even see whether it can be found at another location on property. (That said, they cannot guarantee when or whether certain items in stock are rotated and due to this, I've personally experienced what it's like to wait too long before a certain product became unavailable and have since always double-checked whether it's purchasable online just in case.)
    There are groups of fellow Disney fans online who help each other track down certain items over the course of their visits and I know of folks who have successfully had others online point them in the right direction after sharing a photo of what they're after. Here's hoping that you, or someone you know may be able to make the trip down to Orlando in search of another precious ring that you'll be delighted to wear! In the meantime, it might be worth reaching out to the Walt Disney World Resort Help Center team directly by putting in an email request and providing them with as much information as possible for them to assist you where they can.

    Wishing you all the best on your quest to find this ring once again!
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Meet the Panelist: Prince, Ontario

Hello, Bonjour, Aloha and Ahoy there! As a performer and world explorer who's been to all of the Disney theme parks around the globe, I'm always happy to provide my best adventuring advice and knowledge to navigate your way to all of the greatest snacks, attractions and entertainment on land and at sea. Find me featured on the planDisney Podcast and on the Disney Parks Blog, discussing Disney Eats at festivals and beyond, holiday events at Walt Disney World Resort and planning my Disney Fairy Tale Wedding! Learn More About Prince

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