Mickey Celebrates D100
  • On Jan 27, 2023
    Omar from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I recently thought I bought the imagine key but to my surprise the payment didn’t go through. I was wondering if I can buy it in person rather than online just because it didn’t work last week or so.

    Hey there, hi there, Omar! You've got a friend in us here at planDisney and we are so glad you've stopped by.

    I am happy to hear you are hoping to join the Magic Key family. I really enjoy the benefits of having a Magic Key and getting to visit the parks so frequently. I'm so sorry to hear that your payment didn't go through recently. I just chatted with a Cast Member to double-check and I've got great news. You can visit the Main Entrance Ticket Booth to purchase a Magic Key and of course, they are subject to availability. I took a look and at the time of writing this both the Inspire and Believe Keys are still available for purchase. The Enchant and Imagine Keys are not available for purchase, only for renewal. 

    I know we were thrilled to see Magic Key sales open up again so soon again and I am hopeful that the renewal-only passes will be available again soon for us. I am hoping you were able to get the Imagine Key before the sales closed again, but if not, I do recommend reaching out to the Magic Key line to just double-check that your purchase did not go through. 

    If you were hoping to visit soon with a Magic Key, maybe the Southern California Resident Weekday Ticket Offer would be something of interest to be able to visit soon.

    Omar, thanks so much for stopping by with your question. We are here for any other questions you might have!

thumbnail image for Carrie

Meet the Panelist: Carrie, California

Well hello friend! I'm Carrie, a work-from-home mama and military wife who currently calls sunny San Diego home. We love that we are close enough to Disneyland Resort to make a last-minute trip to see the Mouse quite frequently. You'll find us in the parks braving drops and coasters to work up our appetite to take as many snack breaks as we can fit in! I love helping my friends plan memorable trips to Disneyland Resort and can't wait to help you too! Learn More About Carrie

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