• On Jul 12, 2021
    Brandon from MO Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello. I have recently suffered a leg injury, and I was curious as to whether or not Disney offered disability services as far as waiting in lines go? I am on crutches/in wheelchair and was curious as to provisions to make waiting in line more bearable.

    Hi again, Brandon. Thanks for swinging by planDisney with another question for us. 

    I’m so sorry to hear about your leg injury. I’m sure you probably already did this, but as an RN, I highly recommend that you check with your healthcare provider to make sure it is safe for you to travel, and to know what restrictions or limitations you have. 

    You’ll find that Disneyland Resort is designed to be as inclusive and accessible as possible. Because Disney California Adventure Park is much newer than Disneyland Park, many of the attraction queues are accessible for Guests with physical disabilities. Whether in a wheelchair or using crutches, it will be safe for you to join many of the regular standby queue. 

    Over in Disneyland Park, however, some of the attractions (and therefore the queuing areas) are much older and weren’t really designed with accessibility in mind. For those attractions, there are usually alternate entrance for Guests with mobility disability to use. For certain attractions, the Cast Members at the queue area may provide you with a return time window (comparable to the current wait time) so that you can enjoy doing other activities until it is your turn. Here’s a guide to help you navigate the Disneyland Resort theme parks if you’ll be in crutches or wheelchair. If you have any questions while you’re at the parks, don’t hesitate to ask any Cast Member who will gladly assist you.

    For more questions with planning your upcoming trip, please write us again. We’re all EARS!

    See ya real soon,
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Meet the Panelist: Kiki, California

Greetings from Northern California! I have been fascinated by the magic of Disney since I was a little girl; now that I am a mother of two, I love watching my children experience Disney Parks through their own eyes. I am also surrounded by fellow Disney-loving nurse friends whom I enjoy quick adults-only Disneyland Resort escapes with. Whether you are planning your once-in-a-lifetime family trip or a short adults-only getaway to the Happiest Place on Earth, I am here to help!

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