Star Wars Galaxy's Edge First Order Cargo
  • On May 23, 2021
    Anthony from CA Asked

    Hi, I recently replaced the batteries for my lightsaber and now it is not working. It did not sound when I place the battery pack back in. I’ve tried searching online for troubleshooting instruction, but no luck. I purchase this in January of 2020.

    Bright suns, Anthony!

    Welcome to planDisney, and thanks for stopping by to ask us a question. 

    I’m so sorry to hear that you’re having issues with your lightsaber. Did you happen to build it at Savi’s Workshop – Handbuilt Lightsabers in Star Wars: Galaxy's Edge or purchase it at one of the other Disneyland Resort shops? If so, I recommend that you call and speak with a Cast Member from Merchandise Guest Services at (877) 560-6477. Be prepared to explain the problem you’re having with the lightsaber in detail, and if you happen to have your original receipt from your purchase, it’s a good idea to have that handy as well.

    May the Force be with you, Anthony, and I hope that your legendary lightsaber will be up and running again soon. Be sure to keep an eye on the Disney Parks Blog and for the most up-to-date information about upcoming Star Wars-themed merchandise and experiences! Please visit planDisney again if you have any other vacation planning questions. 

    Wishing you magic,
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Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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