• On May 23, 2021
    Anthony from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi, I recently replaced the batteries for my lightsaber and now it is not working. It did not sound when I place the battery pack back in. I’ve tried searching online for troubleshooting instruction, but no luck. I purchase this in January of 2020.

    Bright suns, Anthony!

    Welcome to planDisney, and thanks for stopping by to ask us a question. 

    I’m so sorry to hear that you’re having issues with your lightsaber. Did you happen to build it at Savi’s Workshop – Handbuilt Lightsabers in Star Wars: Galaxy's Edge or purchase it at one of the other Disneyland Resort shops? If so, I recommend that you call and speak with a Cast Member from Merchandise Guest Services at (877) 560-6477. Be prepared to explain the problem you’re having with the lightsaber in detail, and if you happen to have your original receipt from your purchase, it’s a good idea to have that handy as well.

    May the Force be with you, Anthony, and I hope that your legendary lightsaber will be up and running again soon. Be sure to keep an eye on the Disney Parks Blog and Disneyland.com for the most up-to-date information about upcoming Star Wars-themed merchandise and experiences! Please visit planDisney again if you have any other vacation planning questions. 

    Wishing you magic,
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Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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