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  • On Aug 8, 2022
    Evan from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I recently renewed my payment information for my magic key pass but I still don't have access to my pass. Should I get a hold of Disney support or simply wait for them to 'reinstate' my pass?

    Hi, Evan! 

    Thank you for visiting planDisney this week. It's always a pleasure to help a fellow Magic Key Pass holder!  

    Since you still can't access your pass, I think it's fair to call the Magic Key Cast Members at the Disneyland Resort so that they can look into what's going on. You can reach them by calling (714) 781-7277, and I'm sure they will be happy to help! 

    I hope you can go back to the Disneyland Resort soon, Evan! Disney is preparing many FANG-tastic offerings for the Halloween season. I can't wait to experience the attraction overlays, and I hope you enjoy them as much as I do! 

    Please let us know if you have any other questions, okay? We're always here to help! 

    May the magic be with you, 

    Julie 

     
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Meet the Panelist: Julie, California

Hi! I am Julie, a Brazilian brand strategist, and amateur cook. I grew up in Brazil, but I currently live in California. I dreamed of visiting the Disneyland Resort and the Walt Disney World Resort since I was a little girl and now I love to help others enjoy the magic as much as I do. Being an all-things-Disney nerd and Disney Vacation Club member, I'm here to help you find the perfect hotels, park events, and seasonal festivals to make your trip a memory to cherish forever! Learn More About Julie

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Panelists have received/will receive a Walt Disney World® Resort, Disneyland® Resort or Disney Cruise Line® vacation for panelist and up to three family members and/or park tickets for their planDisney participation. The views expressed on plandisneypanel.com are those of the panelists, who are independent contractors. These views are not intended to reflect the opinions of Disney Destinations, its affiliates, its management, its agents or its employees and have not been reviewed or approved by Disney Destinations prior to posting.

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