Touch of Disney Couple with masks
  • On Aug 22, 2022
    Amy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Recently I renewed my boyfriends and I magic key passes and we aren’t able to see the pass barcodes in the app.

    Hello, Amy! 

    Thanks so much for stopping by. Let's see if I can help you solve this mystery! 

    Since you renewed your Magic Key Passes, I think the best option is to get in touch with the Cast Members who specialize in the Magic Key program. You can reach them by calling (714) 781-7277. I'm sure they will be glad to help you! 

    I hope you can get them back into your app so that you can plan many adventures with your boyfriend at the Disneyland Resort, Amy. Halloween season is just around the corner, and you can't miss all the attraction overlays, Halloween Screams, and exquisite seasonal experiences! 

    May the magic be with you, 

    Julie

     
thumbnail image for Julie

Meet the Panelist: Julie, California

Hi! I am Julie, a Brazilian brand strategist, and amateur cook. I grew up in Brazil, but I currently live in California. I dreamed of visiting the Disneyland Resort and the Walt Disney World Resort since I was a little girl and now I love to help others enjoy the magic as much as I do. Being an all-things-Disney nerd and Disney Vacation Club member, I'm here to help you find the perfect hotels, park events, and seasonal festivals to make your trip a memory to cherish forever! Learn More About Julie

Related Video

  • thumbnail image for planDisney Overview

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.