Family outside Grand Floridian
  • On Sep 10, 2022
    Mark from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I recently received my MagicBand+ and have been trying to get it linked to MDE and then paired with my Android 12 mobile phone. Even getting it linked to MDE has proven impossible and normally I am not bad with this stuff. Any thoughts? -Mark from Mich.

    Howdy Mark! Thanks for stopping by planDisney with your excellent question.

    Argh, I’m so sorry to hear you’re having trouble linking your MagicBand+ to your My Disney Experience account. That must be beyond frustrating! As we all know, technology is amazing, but it sure does like to give us some trouble from time to time. So, let’s start from the beginning of the linked process and see what we can do.

    First, before doing anything else, I would ensure that you are using the most up-to-date version of the My Disney Experience mobile app. Once you have that confirmed, follow the steps below:

    • First, log into the My Disney Experience mobile app.
    • Next, click on the three stacked lines in the bottom right corner to open the menu.
    • From there, click on the “MagicBands and More” tile.
    • Now, scroll down and click on “Link Your MagicBand or Card.”
    • Next, you can either toggle over to “Type ID” and manually enter the ID number (located on the back of the MagicBand), or you can toggle over to “Tap” and use the scanning tool to link the band.
    • Finally, follow the prompts to assign the MagicBand to the correct Guest, and you should be all set.

    Now, if you’re following these steps and still having trouble, it may be time to call in reinforcements! I would recommend calling the My Disney Experience, MagicBand and MagicBand+ team at (407) 939-4357. They will be more than happy to troubleshoot this issue with you over the phone and make sure that you are good to go.

    I do hope this answer has been helpful to you! If you have any other questions as you wrap up the planning of your Walt Disney World Resort vacation, please stop back over to planDisney! We would love to help you make the absolute most of your vacation!

    See you real soon,

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Meet the Panelist: Diana, New York

Hiya! I'm Diana from New York, and I'm so excited to help you plan your next Walt Disney World Resort vacation! Whether you're planning your first trip or just visiting "For the First Time in Forever," with all that Walt Disney World has to offer, it's easy to feel like you're headed "Into the Unknown." Just remember, "You've Got a Friend in Me!" So, let me be a "Part of Your World" to lend a helping hand as you plan your most magical Walt Disney World vacation! Learn More About Diana

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