Hi Melissa!
Welcome to planDisney!
A wise mermaid once sang, "I've got gadgets and gizmos aplenty. I've got whozits and whatzits galores. You want thingamabobs? I've got twenty. But who cares? No big deal, I want more." Every time I find myself looking at the shopDisney site or wandering through
Disney Springs filling up my shopping basket, I sing this song in my head. Now after looking at the Rebecca Hook, i'm realizing that she has some gorgeous designs! After looking at her work, I’ve decided that now may be the time to start investing in some new thingamabobs!
I have spent some time researching the
shopDisney Returns and Exchanges Policy. The policy states in part, “shopDisney will gladly exchange, credit, or refund the purchase directly from shopDisney if returned within 30 days of the shipping date unless otherwise stated herein.” There is also a blurb in the Policy that states returns or exchanges of merchandise purchased from shopDisney can be made to any Disney Store location in the continental United States, excluding “Fine Jewelry.” Since your shipping date appears to be outside of the 30-day return window, and the unanswered question of if your item is considered “Fine Jewelry” I would recommend that you complete the return or exchange of these items directly to shopDisney. This way, you will have peace of mind that you will either get your money back or you will be able to do an exchange on your items.
I hope that you can find that “perfect fit!”
~Heather