MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Mar 10, 2024
    Kara ann from KY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I've recently purchased a new Magicband to replace my lost one. How do I deactivate old one and replace with new one? Or do I have to create a new profile?

    Welcome to planDisney, Kara Ann. I'm sorry you lost your MagicBand but glad you found another to replace it. My MagicBand+ is one of my favorite accessories! When I put it on, I am transported to the magic. With my MagicBand and Disney's complimentary transportation, which can whisk me from park to park like Tarzan, I can leave the worries of the world behind.

    With your new MagicBand in hand, you can easily link it and deactivate your old one from your My Disney Experience account.

    To deactivate and report your lost MagicBand as lost:
    • Go to "My Disney Experience" and select "My MagicBands and Cards" from the drop-down menu.
    • Log into your account.
    • Scroll to "Manage MagicBands or Cards."
    • Select your Profile to see all of your MagicBands and cards. 
    • Under the one that was lost, select "Report Lost."
    To link your new MagicBand:
    • Staying on the "Manage MagicBands or Cards" page, scroll to the bottom of the page and select the blue box with "Link" in white text.
    • Enter the code on the back of your new MagicBand.
    • You should be all set!
    You can also do this on the My Disney Experience App.
    • Select "≡" at the bottom of the screen.
    • Scroll to "Disney Account" and select "MagicBands & Cards."
    • Under "MagicBand," find your lost one and select "Report as Lost."
    • Select "Link" to add your new MagicBand. 
    • On the app, you can enter the code or use "Open Scanner to Link" and have the app find and connect your MagicBand to your account.
    If you find your lost MagicBand, you can also go back to it on the app and change it to "Found."

    I hope I wrote the directions so they are easy for you to follow, Kara Ann. If you have any questions, please come back and ask me. I'm here to help!


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Meet the Panelist: Jana, Georgia

Hi, everyone! I’m Jana, a Disney-loving wife and mom from Atlanta. My boys (my husband and sons) are the greatest joys in my life. We have so many magical memories from our vacations at Walt Disney World Resort and aboard Disney Cruise Line. I welcome the chance to share my knowledge and advice in helping you plan your visit to the Most Magical Place on Earth. Learn More About Jana

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