Hey Tatiyana!
Welcome to
planDisney!
I am thrilled to hear about your recent purchase into the
Magic Key program! You must be so excited! As you mentioned, monthly payments are available for guests who live in California. You must be logged into your discount account and have your California address on file before starting the purchase process. Once you select which Magic Key you’d like to purchase, there is a small box where you can check if you’d like to make monthly payments.
I’m so sorry to hear that you were not able to select the monthly payments during your purchase. If you already paid in full then your transaction is all set and cannot be modified. Since you most likely haven’t used your Magic Key yet, I would give
Ticket Services a call and politely let a Cast Member know your situation. They may be able to provide some Pixie Dust for you and maybe refund your purchase so you can repurchase on the payment plan. Remember, Magic Key sales are a final transaction so please keep that in mind when calling.
Well Tatiyana, sending some positive vibes your way and fingers crossed for you!
Remember, always believe in the Magic!
Andres