Asian Family; Multigenerational
  • On Mar 13, 2024
    Pankaj from WA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I recently purchased a Disneyland, CA park ticket for my friend who was supposed to visit us here. It is a one day ticket to the park. However, now I find out that he is no longer going to make that trip. Can I get a refund for that ticket?

    Hi there Pankaj,

    Welcome to planDisney and thank you so much for your question!

    According to the eTickets Terms & Conditions page, theme park tickets are non-refundable. However, there is quite a bit of flexibility for how you're still able to use this ticket!

    It's always unfortunate when our plans change, but this ticket that you purchased can still be used by you or someone else in your party the next time you decide to visit the Disneyland Resort. It just needs to be used before the ticket's expiration date!

    Even if the ticket does expire before you're able to use it, you can still apply the value of that ticket toward the purchase of another ticket equal to or greater in value for a future trip.

    A couple of things to keep in mind, though. Since this is a 1-day ticket, you'll want to check the ticket tier. The ticket tiers have certain blockout days throughout the year, with fewer blockout days for the higher tier numbers. If your future plans include a visit date that is higher than your current ticket's tier then you can call a Cast Member at the Tickets line to upgrade the ticket and pay the difference.

    Additionally, when you do decide to use this ticket for a future visit, make sure to make a theme park reservation as well! You need both valid theme park tickets and theme park reservations for each day you plan to visit the Disneyland Resort.

    Thank you again for this question, Pankaj! I hope you have a fantastic time visiting the Happiest Place on Earth.

    Have a Magical Day,
thumbnail image for Greg

Meet the Panelist: Greg, Arizona

Hello there! Greg here from sunny Arizona. I'm a husband, dad to two kiddos under five, and an avid fan of all things Disney, Marvel, and Star Wars. I've been visiting the Disneyland Resort since I was 5 and have loved making all new magical memories as a family of 4. I enjoy helping friends get the most out of their trip to the Disneyland Resort, and I am excited to help you plan your most magical vacation ever! Learn More About Greg

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