Sleeping Beauty Castle
  • On Oct 4, 2018
    Anthony from CA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Hello, I recently purchased APs for my wife and me. I was looking at the tickets on my app and it says 348 days remaining. We have yet to get to the parks with the passes. I was under the impression that my time for the APs wouldn’t start until the 1st use

    Hello, Anthony!

    Welcome to the Disney Parks Moms Panel. I’m happy to hear you and your wife will be enjoying a year full of magical visits to the Disneyland Resort with Annual Passports! As a longtime Passholder myself, I think it’s the best way to experience as much theme park fun as possible. Plus, being an Annual Passholder comes with many valuable benefits you can enjoy all year long.

    Annual Passports are valid for a full year from the day they are activated. If you purchased your Passports online, they should become active on the first day you enter a Disneyland Resort theme park with them. If you purchased your Passports in person at a Disneyland Resort Main Entrance Ticket Booth, they became active that same day. It’s likely that the countdown you’re seeing in the mobile app will adjust once your Passport is active if you feel like it’s not accurate. However, you can call the Disneyland Resort Annual Passholder help line at (714) 781-7277 to get live assistance from a Cast Member and verify the details of your Passport.

    I hope this information is helpful, Anthony. Please feel free to stop by again with any other questions you may have about being an Annual Passholder at the Happiest Place on Earth!

    Wishing you magic,
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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