Hello Jennifer!
Thank you for visiting the Disney Parks Moms Panel! Congratulations on being a Walt Disney World
Annual Passholder! I love all the benefits I receive - especially the discounts! I took advantage of a DVC promotion to renew my Annual Pass late last year. I didn't receive a certificate, but I could locate my annual passes in my
My Disney Experience account under 'My Reservations and Tickets.'
If you are unable to locate them, then I suggest calling Disney Vacation Club Member Services at (800) 800-9800. Sometimes in an email, you'll receive a confirmation number for tickets and you can enter that number in your My Disney Experience account under 'Tickets.'
I hope this helps, Jennifer. If you need help planning all your Walt Disney World vacations now that you're a Passholder, please let us know, and we're happy to assist you! I know where all the good snacks are. Have a Disney day!
Tania