Mom and child riding Seven Dwarfs Mine Train
  • On Mar 7, 2020
    James from FL Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I recently ordered and received magic bands for my wife and I. When they were delivered, we only received one magic slider with the two bands we are both pass holders. Why did we only get one and how can we get another.

    Hi, James!  Thanks for bringing your question to the Disney Parks Moms Panel.

    I am so excited to hEAR that you and your wife recently became Walt Disney World Annual Passholders!  I know that you are going to love all of the benefits that come with your yEAR of magic as an Annual Passholder.  Be sure to explore all of the discounts and Passholder Extras that you can now take advantage of.

    Along with the purchase of your Annual Passes, each Passholder should receive a MagicBand, along with an Annual Passholder slider to wear on your MagicBand.  Since you and your wife are both Annual Passholders, you both should have received the sliders when your MagicBands were delivered.  Since only one slider was included with your MagicBands, I would recommend that you call the Help Center phone number for Annual Passholders.  I'm sure that a Cast Member will be able to get this straightened out for you faster than you can say, "Bibbidi Bobbidi Boo!"

    If you have any additional questions about The Most Magical Place on Earth, please don't hesitate to visit us again.  See ya real soon!
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Meet the Panelist: Samantha, Pennsylvania

Hello! I'm Samantha, a wife and mom of two from Pittsburgh, Pennsylvania.  There is nothing I love more than making magical vacation memories with my family, and Walt Disney World Resort is our home away from home.  For years, I have helped my friends and family plan their Walt Disney World Resort vacations, and now I have the opportunity to help even more people as a planDisney panelist.  I cannot wait to help you plan the vacation of your dreams! Learn More About Samantha

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