MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Mar 16, 2024
    Alisha from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I recently ordered 3 Magic Band+ and upon receiving them fully charged and updated them. On the app though it continues to show "Update Magic Band+ even though it successfully updated all 3. Is this an error on the app?

    Welcome back to planDisney, Alisha!

    Now that your MagicBand+ order has arrived, you're one step closer to your Walt Disney World adventure! Let's discuss this new technology and how it will improve your vacation.

    Until recently, I used a MagicBand I received in 2019 for all Walt Disney World visits. I love the hands-free convenience of using a MagicBand to redeem theme park admission, charge purchases, link Disney PhotoPass images, and unlock my resort room. Sure, I can use my phone and Disney MagicMobile, but I really prefer to tap my wrist and go. I felt like Sadness from Inside Out when I misplaced my beloved MagicBand in January, so I ordered my first MagicBand+ for a February trip.

    Alisha, I also needed to run the update when I attempted to pair a new MagicBand+ with my mobile device. Even after updating, I saw the same message on the My Disney Experience mobile app that you're seeing. I had to tap the update button again to finalize the pairing. If, after two attempts, you're still seeing the update message, I recommend visiting Guest Relations or the front desk of your resort upon check-in, where an onsite Cast Member can assist you.

    I hope this is helpful! I have one last quick tip about MagicBand+. If you forget to charge it during your vacation, Hakuna Matata! No worries; wear it anyway. You can still use it without a charge to enter the theme parks, charge purchases, link photos, and enter your resort room. You'll only miss out on interactive elements in the theme parks.

    Thanks for sending your question our way, Alisha. If there's anything else we at planDisney can do before your September adventure begins, don't hesitate to come see us again. We're all ears, and we love to help!

    Wishing you magic and memories,
    Betsy
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Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World or Disneyland Resort. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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