• On Apr 12, 2021
    Brenda from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hello, I recently just linked my tickets to my profile but it is not showing up and it did not let me reserve a date or time to go to the theme park. What can I do now? When I re-enter the numbers from my ticket it says it is already linked to an account.

    Hi, Brenda!

    Welcome to planDisney, and thanks for stopping by with your question. So many of us are busy planning our next visit to the Happiest Place on Earth! I hope you’re getting excited to return to the magic this year. I sure am!

    You may not be able to locate the tickets you previously linked under the “My Disneyland” tab when logged into your account on Disneyland.com. However, if you linked them either online or in the Disneyland app and you do see them in the “Tickets and Passes” section when logged into your Disneyland app, you should be able to make theme park reservations when you’re ready. 

    On the home screen of the Disneyland app is a section labeled “Park Reservations.” Tap “Manage or Make Reservations” to reach the theme park reservations page. (You can also reach this same web page by accessing the system through Disneyland.com.) Next, tap “Book Theme Park Reservation.” On the next screen, all your linked tickets should appear so you can select which tickets you want to use to create the reservation for your group. If you have followed these steps and still aren't able to make your reservation, please call (714) 781-4636 to speak with a Cast Member who can assist you further.

    I hope this helps, Brenda. Please come back to planDisney for more advice as your visit to the Happiest Place on Earth approaches!

    Wishing you magic,
thumbnail image for Courtney

Meet the Panelist: Courtney, California

I'm a lifelong Californian who's been making magical memories at the Happiest Place on Earth since I was a little girl! Now that I'm the mom of a spirited son and daughter, I love seeing the Disneyland Resort through their young eyes. Our family is perpetually planning our next Disney Parks adventure, and I'm excited to help make your dream vacation a pixie-dusted reality too! Learn More About Courtney

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