Mom And Son Running through park; RunDisney; incredibles shirt
  • On Feb 15, 2016
    Stephanie from SC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I recently hurt my foot and unfortunately now have to wear a brace/boot during our visit in less than two weeks. What sort of provisions are made for people who can not stand or walk for long periods of time? Do I need a handicap tag or doctors note?

    Hello, Stephanie!

    I'm sorry to hear you hurt your foot so close to your Walt Disney World Resort vacation. Hakuna Matata! I have a few recommendations to help make your visit magical.

    If you are looking to rent a wheelchair or electronic conveyance vehicle (ECV), there are rental locations inside each theme park and at Disney Springs. Units are available for a day-by-day rentals or length of stay rentals. Keep mind supply is limited and available on a first come, first-served basis. Rentals must remain inside the area where they are rented, so this may not be the best option if you need assistance outside a theme park. 

    You may want to consider renting a unit from a Disney featured provider. One perk with this option is that a few of the companies will deliver (and pick up) your rental unit right to your Disney Resort hotel. You can find a list of Disney featured providers at the bottom of this ECV Rental page. 

    Lastly, if you prefer not to rent a unit and plan to walk the parks, then you might want to request Disability Assistance Service (DAS). The DAS is designed to provide a virtual wait time for those who are unable to wait in a regular queue. Simply head over to any theme park Guest Relations Lobby where a Cast Member will be able to assist you based on your specific needs.

    You will not need to bring a doctor's note, but you will need your handicap placard if you plan to park in that area. I hope this helps, and you have a wonderful vacation. Please let me know if I can answer other questions you may have before your visit. 

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Meet the Panelist: Missy, Texas

Hello, I’m Missy from Texas! I love all things Disney, especially the Walt Disney World Resort. Although we visit several times a year, there’s always something new to experience, making each vacation unique. As a mom to a son with special needs, I know the importance of cherishing every park visit and look forward to helping you plan magical moments for your family! Learn More About Missy

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