Cinderella Castle Detail
  • On Sep 14, 2021
    Beverly from ON Asked

    Hi there, I recently have been experiencing health problems, I have a medical condition that is keeping me from traveling. How can I get a refund,

    Hi there, Beverly! Welcome to planDisney, and thanks so much for your visit! 
     
    I am so sorry to hear that you have been experiencing health issues. I hope that you will be on the mend soon. However, it is entirely understandable that you would want to rethink your vacation plans for the time being. Luckily, Walt Disney World vacations are among the easiest to cancel and modify whenever needed. Most Vacation Packages can be canceled without penalty anytime, 30 days or more before your vacation. Your final payment for a vacation package will not be due until that time. If you have Theme Park Tickets that you will be unable to use, their value will remain available to you for use at a later time. Call Disney Reservations as soon as you can to start making these changes so you can rest easy. Then, whenever the time comes, know that we will be here for you, ready to help you plan your dream vacation once more! 
     
    Beverly, I hope that this information is comforting to you and that you’ll soon be feeling well and moving onto a Great, Big, Beautiful Tomorrow!
     
    Wishing you many magical memories,
    Clara
     
thumbnail image for Clara

Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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