Cinderella Castle 50th Day
  • On Jan 5, 2022
    Tina from TN Asked

    I recently had to cancel my reservation online due to illness. Do I need to change the date on my tickets now or can I do that later when we know when we can go? As long as my reservation is canceled my ticket will still remain?

    Hello Tina! Welcome to planDisney!

    Oh, bother. I am so sorry to hear about your canceled trip. I hope you are on the mend and feeling better.

    If your tickets were purchased separately and not part of a vacation package, the value of your tickets is never lost. You can change the dates you wish to visit in the future on your My Disney Experience account. Keep in mind that you will still need a Disney Park Pass Reservation for each date you plan to visit in the future. I recommend making your changes as soon as possible to ensure that you will be able to visit on the date that you choose.

    If you run into any issues while making these changes, you can speak to a helpful Cast Member who can help you explore your options by calling (407) 939-1289.

    Wishing you a speedy recovery and see ya real soon.
    Andrea
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Meet the Panelist: Andrea, Ohio

Hi there, I am Andrea from the Buckeye State. A very proud mom to my princess who is a former Miss Ohio. Friends and family describe me as a "Disney Nerd" and Star Wars fangirl. I have made 30 trips and counting to the Walt Disney World Resort in all stages of life since 1972 as a small child, a young mom with a toddler and now as an empty nester. The love of vacation planning runs strong in my family. My uncle had it, I have it and with my help, you will have it too. Learn More About Andrea

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