Epcot and monorail at night
  • On Oct 20, 2020
    Loan from FL Asked

    Hi, I recently bought two guest passes for some friends that are visiting from out of the state. Will they need to create a Disney experience account to link their admission ticket since I won’t be joining them that day? Thanks in advance.

    Welcome Wayfinder to planDisney!

    I’m so happy you were able to read the stars and trust the ocean to lead you here to us today, Loan.

    How kind of you to purchase tickets for your friends to visit the Walt Disney World Resort! They must be so excited to visit, especially since their visit is quickly approaching. Without knowing your exact ticketing purchasing process, I’m going to give you some guidance to help make this trip a smooth sailing one.

    If your tickets need to be picked up at the gate, you (as the purchaser) must be the one to pick up the tickets. If you are unable to be there the day of, you are able to visit Guest Relations at Disney Springs, and pick up the tickets a day prior to their use. Keep in mind, your friends would need to use these tickets to create a Disney Park Pass reservation on their own, using their My Disney Experience account. If you make the park reservations for them, on your account, you will need to be present the day of the visit. No matter which pathway you take, it all comes back to the delivery method of your tickets. The delivery method is what will help determine the best route for you to travel. I recommend giving the Walt Disney World Resort a call and possibly changing the delivery method of the tickets purchased, depending on your situation. A Cast Member will be able to guide you, on the phone, to the best option for your friend’s visit.

    Loan, I know the waters seem a bit rough at the moment but with time, your travels to the heart of Te Fiti, will be effortless! Please let us know if there’s anything else we can do to make this voyage the best one yet!

    -Shantel
thumbnail image for Shantel

Meet the Panelist: Shantel, Arizona

Hi ya Pals! I'm Shantel from Arizona. I am a mom of two and a military wife. I grew up going to the parks, and now we're sharing that tradition with our kids. When I am not visiting the Walt Disney World Resort, I'm at home researching and planning for our next trip! One of my favorite things to do is search for new snacks to try, especially if they are Mickey shaped. I'm definitely living the dream my heart wished for! I cannot wait to answer your questions and help make your vacation even more magical! Learn More About Shantel

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