Mom And Son On Run
  • On Oct 9, 2010
    Angelina Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I recently bought an ornament at Disney World. The salesperson said if it did not make the flight home in one piece i should go to and it would be replaced. the ornament did get broken, but i can't find where i should go for help. any ideas?

    Hello, Angelina!

    Thank you so much for your question.  I hope your recent trip to the Walt Disney World Resort was, well, simply MAGICAL.  I  so sorry to hear about your ornament, but hopefully we can get this resolved quickly.

    I would recommend calling Merchandise Guest Services at (407)363-6200 and speak with a Cast Member concerning your recent Disney purchase.  They will be happy to direct you in the right direction.  You may also want to try

    Angelina, I hope you get the help you need.  The folks here at Disney are wonderful and I know you will.  

    Have a MAGICAL day!
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Meet the Panelist: Diane, Texas

Hello! My name is Diane and I am a mother of three great boys (ages 21, 17 and 16) and a fantastic wife from the great state of Texas!   A Walt Disney World vacation will leave you with many beautiful memories to last a lifetime. Learn More About Diane

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