Cinderella Castle 50th Day
  • On Jan 15, 2022
    Allysa from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I recently booked our 2 day tickets and have decided to add Genie Service. How do I add to an existing reservation?

    Hi Allysa,
    Welcome to planDisney!  It sounds like you've done some research and determined Disney Genie+ service is a smart purchase for your upcoming Walt Disney World Resort vacation.  In my experience, the ability to access over 40 attractions across all four theme parks with a shorter wait time feels like way more than three wishes! 

    To add Disney Genie+ service to your existing tickets, Allysa, the first thing you need to do is make sure your tickets are linked to your My Disney Experience account.  Once linked and logged in, these are the steps to follow on the Walt Disney World Resort website:

    1. Click "My Disney Experience" on the far right of the menu bar to access the dropdown menu.
    2. Click "My Plans."
    3. Scroll down until you see your "Daily Itinerary" and click "Tickets and Memory Maker."
    4. Select a linked ticket to change, at which point you should be allowed to add the Genie+ option.

    Similarly, these are the steps to make the change in the My Disney Experience Mobile App:

    1. Click the three small, horizontal lines on the bottom right of the home screen.
    2. Click "Tickets and Passes."
    3. Select the ticket you wish to upgrade and the option to change your ticket.

    If you'd prefer to handle this upgrade over the phone, you can call the Existing Tickets number to speak with a wish-granting Cast Member.  When purchasing Disney Genie+ service as a ticket add-on before your arrival, it must be purchased for the duration of your visit.  

    Now that you'll be spending less time waiting in line, you may want to consider making an advanced dining reservation. Disney dining is my favorite Walt Disney World Resort attraction and another great way to enjoy The World's Most Magical Celebration.  If only the Genie could bring me some Oooey Gooey Toffee Cake from Liberty Tree Tavern in Magic Kingdom park right about now.

    Disney dreaming,
    Jennifer

thumbnail image for Jennifer

Meet the Panelist: Jennifer, Virginia

Hey there, hi there, ho there! I’m Jennifer from Northern Virginia, close to Washington, D.C. Together is my family’s favorite place to be, and I’m so grateful that Walt Disney World Resort is designed to make that dream a destination. I’ve visited The Most Magical Place on Earth at every age and every stage, in every season, and for countless reasons. I can’t wait to help you maximize the magic on your next Walt Disney World Resort vacation! Learn More About Jennifer

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