Disabled person on Kilimanjaro Safari
  • On Jul 30, 2022
    Peter from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I just recently became the proud owner of a service dog. The dog is registered with USA Service dogs. What are your procedures for checking in with a service dog?

    Hi, there!

     Welcome to planDisney, Peter. I'm so happy you stopped by and even happier to hear your exciting news! You and your furry, dedicated companion certainly have a lot to celebrate together, and a visit to the Walt Disney World Resort is the perfect place for such a celebration. 

     The Walt Disney World Resort is committed to making sure that all Guests have a safe, accessible, and magical visit. Your Service Dog is most welcome to visit the theme parks with you! When you arrive at the theme parks, your Service Dog will enter the security checkpoints with you. At the park entrance, you may be asked by a Cast Member about the tasks your Service Dog has been trained to perform for you. If you are unable to verbally explain those tasks, it may be helpful to have documentation on hand, but otherwise, there are no check-in procedures required to enter the theme parks!

     I encourage you to take some time to review the Service Animals page on the Walt Disney World Resort website. There you'll find helpful information about taking your Service Dog to the theme parks, like where you can find Service Animal Relief Areas. If you have any questions or concerns ahead of your visit, contact Disability Services. The friendly Cast Members there can be reached by calling (407) 560-2547 or by emailing disability.services@disneyparks.com.

     If you'll be checking in to a Disney Resorts Collection hotel with your Service Dog, be sure to stop by the Front Desk upon your arrival. A Cast Member there will provide you with information about Service Animal Relief Areas throughout the resort and answer any other questions you may have about your stay.

     I hope this was helpful, Peter. Please let us know if you have any other questions! We'd love to help you plan a magical visit to the Walt Disney World Resort.

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Meet the Panelist: Ashley, Pennsylvania

Hi, there! I'm Ashley, and I have been a fan of all things Disney for as long as I can remember. My family and I enjoy sprinkling Disney magic into our everyday lives, but we most love making memories together on a Walt Disney World Resort vacation! The unique entertainment, fantastic dining, and incredible attractions completely immerse our family in the magic of Disney storytelling and keep us coming back to "The Most Magical Place on Earth" year after year.  Learn More About Ashley

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