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  • On Apr 26, 2022
    Cristina from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    If I never received my welcome package for purchasing a Magic Key pass, can I still request one?

    Hello there, Cristina!

    Congratulations on becoming a Magic Key holder! My son and I are Magic Key holders too, and absolutely love it. And you purchased your Magic Key just in time for the return of some incredible entertainment, such as World of Color, the Main Street Electrical Parade, and Fantasmic! in a few weeks!

    If you are frantically checking your mailbox for your welcome letter, I totally understand why. There is something special about receiving mail from the Happiest Place on Earth. Speaking from experience, it took approximately two months for my family to receive our Magic Key holder welcome in the mail, so if you just purchased your Magic Key, I recommend giving it a little more time.

    While you wait, maybe swing by Disneyland Resort a few times and grab some food and beverages at the Magic Key Terrace. The relaxing environment may help ease the wait.

    Best wishes,
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Meet the Panelist: Lola, California

To all who come to planDisney, welcome! I'm Lola, a Disney-obsessed mom of one from sunny California. Having grown up just a short drive from Sleeping Beauty Castle, Disneyland Resort quickly became my home-away-from-home. My favorite thing about Disneyland Resort is that it is the perfect playground for people of ALL ages. I am honored to help you, your family and your friends plan a magical experience at Disneyland Resort! Learn More About Lola

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