Kilimanjaro Safaris; Animal Kingdom; AA
  • On Oct 3, 2013
    Lisa from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi. I received my preordered PP+ package. I opened the sealed DVD with WDW photos. Inside was a trifold paper with a code to enter online to order my photo DVD, but there is no voucher to turn in to receive my PP+ card. Who do I contact about this? Thanks!

    Hi Lisa! When I recently received my PhotoPass+, my voucher was on the outside of the DVD.  Be sure to check everything carefully that was in your package.  If you still can't find it, I would suggest you contact Disney PhotoPass  at 407-560-4300 or  Good luck!
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Meet the Panelist: Diane, Connecticut

Hello! I’m Diane from Connecticut. I am a retired project manager and I'm married with three grown children.  My family enjoys traveling to Walt Disney World and believe Disney vacations are like snowflakes in the Northeast, no two are the same! Learn More About Diane

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