Welcome to planDisney Trevor, and thanks for your question! It’s great to hear you’re already dreaming about your next magical vacation to
Walt Disney World and I’m so sorry to hear that your Bounceback Offer didn’t appear as expected. Let’s see if we can help you get things back on track!
If you received a Bounceback Offer during your recent stay but didn’t see the offer appear when you tried to book, don’t worry, you still may be able to take advantage of the promotion. First, make sure you’re within the 7 day booking window from your check out date. If you are, the best step is to call the
Disney Resort Hotel Reservations line directly. A Cast Member can look into your account, verify your eligibility, and help apply the offer manually if needed.
Have your original reservation number handy, along with the dates you’re hoping to book. Sometimes technical hiccups prevent the offer from showing online, but the Cast Members over the phone can often work their magic behind the scenes. If you booked your previous trip through a travel agent, you’ll want to contact them directly so they can assist with the Bounceback Offer on your behalf.
Trevor, I hope you find this information helpful as you prepare for your next exciting visit to Walt Disney World Resort! Thank you again for visiting planDisney. Have a magical day!
Kay