MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Apr 19, 2024
    Laine from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I received my Magic Band + today. I am trying to connect to My Disney Experience app and it says it has already been claimed. We do not have another band in our house.

    Hiya Laine! 

    Welcome to planDisney! I cannot imagine a trip to Walt Disney World Resort without a MagicBand of some kind on my hand. I have three of them that I rotate when in the Parks. Sometimes a girl needs options. 

    Laine, did you pre-order your MagicBand+ as you are staying at a Walt Disney World Resort Hotel? When you pre-order the band before you arrive at the discounted price, you select at purchase who you want to delegate the band to so that when it arrives it is already linked to you. A big clue that it's already linked is if you look at the backside of the band and see your name! Another way to confirm if it is already linked is to look at your MagicBands and Cards in your My Disney Experience Account. Look for your profiles and see what bands and cards are linked. If it's linked then there is nothing else you have to do and that may be why it keeps saying that it has already been claimed. 

    However, if you purchased your MagicBand+ from the Disney Store Online, this will not be pre-linked and you will have to connect it to your account. If you find that it is still not working then I would speak to the Cast Members at My Disney Experience, MagicBand, and MagicBand+

    I hope this helps and if you have any more questions. 

    Happy Planning!
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Meet the Panelist: Nimmy, New York

Hey, it's Nimmy from New York! Just like my guy Jiminy Cricket I am your wisecracking and helpful guide to making the best decisions for your Disney vacation! My husband and I work very hard to journey to our favorite place on Earth, Walt Disney World Resort, as much as we can. We have traveled as just adults, with babies, kids, teenagers, and senior citizens. We have seen so many characters, eaten at amazing places, and consumed a ton of Dole Whips. So "give a little whistle" and let me be your guide! Learn More About Nimmy

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